Privacy Policy

Last updated: April 16, 2026

Kimberly Cathcart DBA The Voltage Agency. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our websites, funnels, forms, surveys, chat features, and messaging channels, including SMS communications (the “Services”).

1) Information We Collect

  • Contact Data: name, email address, phone number, and other contact details you voluntarily provide.
  • Form and Inquiry Data: information you submit through contact forms, surveys, chat widgets, scheduling forms, or other intake forms.
  • Usage Data: device information, browser type, IP address, pages viewed, referring URLs, and interactions with our Services.
  • Communications: messages you send to us by email, chat, or SMS, along with our responses.
  • Marketing and Analytics Data: data collected through cookies, pixels, tags, and similar technologies used to measure activity and improve performance.

2) How We Use Information

  • To respond to inquiries and provide the information, services, or support you request.
  • To communicate with you about appointments, consultations, service updates, and follow-up related to your inquiry.
  • To send email or SMS communications where you have provided consent or where otherwise permitted by law.
  • To personalize content, improve our Services, troubleshoot issues, and analyze site performance.
  • To comply with legal obligations and enforce our policies, terms, and agreements.

3) SMS Communications and Opt-In

If you consent to receive SMS messages from The Voltage Agency, you may receive text messages related to your inquiry, requested services, scheduling, service updates, or account-related follow-up.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP.
  • You can reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchase.

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4) Legal Bases (EEA/UK Visitors)

Where applicable, we process personal data based on consent, performance of a contract, legitimate interests, and/or legal obligations.

5) Sharing of Information

  • Service Providers: We may share information with vendors that help us operate our business and Services, such as CRM, hosting, analytics, email, and messaging providers.
  • Business Operations: We may share information as needed to respond to your requests, deliver services, or maintain our systems and communications.
  • Legal or Safety Reasons: We may disclose information if required by law or if reasonably necessary to protect rights, property, or safety.

We do not sell your personal information.

Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

6) Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar tracking technologies to support website functionality, understand site usage, improve user experience, measure marketing performance, and support advertising efforts. These technologies may collect information about your device, browsing behavior, and interactions with our Services.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7) Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this Policy, or as required by law, contract, tax, accounting, or compliance obligations.

8) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9) Your Choices and Rights

  • Email Communications: You may unsubscribe using the link in the email or by contacting us directly.
  • SMS Communications: You may opt out at any time by replying STOP, or reply HELP for help.
  • Access, Correction, or Deletion: You may request access to, correction of, or deletion of your information by contacting us.
  • State or Regional Rights: Depending on where you live, you may have additional rights regarding your personal information, such as the right to know, delete, correct, or limit certain processing.

10) Age Restrictions

Our Services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.

11) International Transfers

Your information may be processed in the United States and other countries where data protection laws may differ from those in your jurisdiction.

12) Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party services.

13) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our Services after changes are posted means you accept those changes.

14) Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us at [email protected] or write to: The Voltage Agency, P.O. Box 134, Nampa, ID 83653.

© The Voltage Agency. All rights reserved.